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Privacy Policy

At www.klangrealestate.com ("we," "our," or "us"), operated by Megan Pe, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, submit lead forms, or interact with our services.

By using this website or submitting your personal details to us, you consent to the practices described in this policy in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

We collect personal information that you voluntarily provide to us when filling out forms or contacting us via our website, as well as certain technical data automatically logged during your visit:

  • Personal Details: Name, email address, phone number, and mailing/property address.

  • Property Preferences: Search criteria, inquiry details (buying, selling, renting, or leasing factories, warehouses, commercial shoplots, or land), and specific property requirements.

  • Technical & Usage Data: IP address, browser type, device information, operating system, and pages visited on our site.

2. How We Use Your Information

We collect and use your personal information for the following primary purposes:

  • Property & Consulting Services: To process your inquiries, arrange property viewings, assist in buying, selling, or leasing commercial/industrial properties, and provide tailored real estate consulting services.

  • Marketing & Advertising: To send you updates regarding new project developments, property listings, market insights, or promotional materials that match your interest.

  • Communication: To respond to your messages, inquiries, or feedback submitted through our contact and lead forms.

  • Website Improvement: To analyze website traffic, usage trends, and user experience to improve our website content and service offerings.

3. Disclosure of Your Personal Data

We do not sell, rent, or trade your personal information to third parties. We may disclose your personal data only in the following circumstances:

  • Service Providers & Partners: To trusted partners, developers, co-agents, or service providers who assist us in operating our website, conducting business, or serving you, provided they agree to keep this information confidential.

  • Legal Requirements: When required or authorized by law, court order, or regulatory body under Malaysian law.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools (such as Google Analytics) to distinguish you from other users, personalize your browsing experience, and analyze site performance. You can choose to disable cookies through your browser settings, though some features of the site may not function as intended.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with applicable legal, accounting, or regulatory requirements.

7. Your Rights Under PDPA

Subject to the Personal Data Protection Act 2010, you have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction or update of any inaccurate, incomplete, or out-of-date personal information.

  • Withdraw your consent for us to process or use your personal data for direct marketing purposes at any time.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at:

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